Privacy Policy

This Privacy Policy explains how Badge Hole handles personal data in connection with its website and luxury apartment selection services. It describes the main categories of information collected, the purposes of processing, sharing practices, retention, cookies, and available privacy rights.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Collection

Data We Collect

We may collect contact details, inquiry content, property preferences, communication records, device and browser information, usage data, and other information you choose to provide when requesting apartment selection services or using the website.

The categories collected depend on how the site is used and what information is submitted.
02 · Sources

Sources of Data

We receive personal data directly from you when you complete forms, send messages, or otherwise interact with us. We also collect certain data automatically through the website, such as technical identifiers, log data, and interaction details, and may receive limited information from service providers that support the site.

Information may come from direct submissions, site activity, and service-related communications.
03 · Cookies

Types of Cookies

We use essential cookies to operate the site, preference cookies to remember settings, and analytics cookies to understand how visitors use the website. Some cookies are session-based and expire when the browser is closed, while others remain for a limited period unless deleted earlier.

Cookie use is limited to standard operational and analytical purposes.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, saved preferences, or the reliability of certain features.

Browser settings and similar tools can be used to limit or remove cookies.

Contact Information

Privacy email
Telephone
+41 78 041 33 28
Mailing address
Gotthardstrasse 39, 6353 Weggis
Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

01

How We Use Data

We use personal data to respond to inquiries, assess apartment preferences, arrange communications, operate and secure the website, improve service quality, maintain records, detect misuse, and comply with legal obligations. Where permitted, we may also use data to manage follow-up communications related to your request.

Processing is limited to the operational needs described here.
02

Service Providers

We may share personal data with hosting, analytics, communication, security, and other operational providers that support the website and our services. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, users, or the security of the website.

Legal disclosures are limited to what is necessary in the circumstances.
User Rights

Your Rights

Depending on your location and the circumstances, you may have rights to access, correct, delete, or restrict certain personal data, and to object to some processing activities. Where consent is used as a basis for processing, you may withdraw it for future processing.

Available rights depend on the nature of the data and the applicable legal framework.
Requests

How Requests Are Handled

To protect privacy and security, we may ask for information needed to verify a request before responding. If a request is incomplete, unclear, or legally unavailable, we may explain the reason and the options that remain.

Requests are reviewed before action is taken to confirm identity and scope.
Data Retention

Retention

We retain personal data for as long as needed to provide services, manage inquiries, meet recordkeeping duties, resolve disputes, and maintain security. When data is no longer required, we delete it, anonymize it, or otherwise handle it in a way that prevents further use, subject to applicable legal obligations.

Data is kept only for the period needed for the stated purpose or for legal and operational reasons.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time. The revised version will apply once posted on the website, and the date of the latest update should be reviewed periodically.

The policy may be revised to reflect operational, technical, or legal changes.